Hi, we are Manyone

A new breed that combines the best in creative thinking, strategy, and technology. We’re built to help businesses drive strategic change led by world-class execution at speed. A consultancy designed for tomorrow.

At our new office in Cologne, we’re looking for a Senior Service Designer. As a Senior Service Designer, you'll be part of a tightly-knit team working across disciplines and team boundaries to deliver industry-shaping design and strategy solutions to businesses both in Germany and worldwide.

Your role

In your role, you’ll be responsible for the end-to-end design perspective of new services and experiences. You will identify and map opportunities for end-users and the client organisation across all touchpoints within both digital and non-digital services, ensuring customer and business value.

  • you can lead service design projects and provide engaging strategic consultancy to our clients
  • you can design and facilitate workshops with users, customers, and colleagues
  • you can map user insights and experiences to help shine a bright light on the challenges and opportunities of our clients
  • you can translate research insights into memorable and differentiating user experiences
  • you can examine user behaviour and translate these into personas, customer journeys and service blueprints.

We’ll be a great match if:

  • you have at least 6+ years of experience from a similar, highly collaborative and adaptive environment
  • you’re a confidant and solid client partner. Able to listen, advise and build strong relationships with our clients
  • you have a curious mind, that is always up to date with trends and innovation
  • you thrive in a creative, multilingual environment with lots of opportunities that is supportive, dynamic and encourages professional growth

We hope you’ll choose us

Because we offer:

  • a cool work environment in our brand new office space in Cologne
  • a VRS monthly pass to get there or your own Jobrad
  • work from home flexibility
  • a truly international work environment with the opportunity to work across teams and cultures
  • continual learning and development opportunities
  • wonderful colleagues
  • Choose from a pool of health benefits i.e. fitness club, cook at home box etc.
  • more benefits we’re eager to share with you in person

You won't find any design divas at Manyone, but you’ll be met with a high degree of trust. It's all about collaboration, making it happen and leaning in to everything that's next – a fun and inclusive environment that favours curiosity and adaptiveness.

About Manyone

We are a strategy-design hybrid combining the best in creative thinking, strategy, and technology. Built to help businesses drive fast strategic change led by world-class execution—a consultancy designed for today and tomorrow.

Our team of 250+ designers and strategists are on a fantastic journey to create a better future for businesses, people and planet. From our 12 offices in 10 countries, we work with leading global companies such as Amazon, Novo Nordisk, Microsoft, Deutsche Telekom, Lufthansa, and many more from our eleven offices across Europe, the Americas, and Asia.

Learn more about Manyone by exploring the Manyone Way here.

Note that you can apply for this job in English or in German